What information should be provided to the victim?

• A. Case number and phone number.
• B. The court date for the case.
• C. The victim's address.
• D. The offender's status in the case.

Answer: (A)

Providing the victim with a case number and a direct phone number is essential because it gives a precise reference for all communications and a reliable way to get updates. The case number acts as a unique identifier that ties every document, notice, and inquiry to the exact incident, allowing the victim (and the agency) to pull up the correct file quickly. A direct phone line offers immediate access to the right person or unit for questions, safety concerns, or changes in status, without having to navigate through general lines or sharing personal details publicly.

Sharing the court date by itself isn’t as useful for ongoing communication, since dates can change and they don’t automatically connect the victim to the case team for updates. The victim’s address is sensitive personal information that should remain private unless there’s a clear, necessary purpose. Information about the offender’s status is also delicate and should be handled through proper channels, not disclosed casually.

So the best practice is to provide the case number and a direct contact number to keep the victim informed and able to reach the right resources.